A WALK
THOUGH OUR RENTAL PROCEDURE
We have a streamlined rental system developed over the years, buy
property owners, for property owners and provides a seamless and simple
process by which we undertake our lettings.
This system is trademarked and carries three values, which ensure
efficiency and transparancy.
Read the steps below. The closer you follow them and do so timeously,
the better your chances of securing your dream rental home. Delays and
incompletenss of information will only result in someone else getting
the home before you.

THE VIEWING
- We will arrange certain
viewing times for the property
and it is your responsibility to slot in with these. This is done to
create
minimum disturbance for the current tenants or owners
- Please ensure you take
your time to view properly and
make your decision as soon as possible. We have had many clients
calling a week
later to secure a property only to find out that it has long been taken

THE APPLICATION
- Rental Application – the
first step in the process is to
complete the rental application form attached. Please provide copies of
the
following which will accompany the completed form:
- ID
Document
- 3
months payslips
- 3
months bank statements
- If
self employed, we require latest business financial statements, interim
management accounts if Financial Statements older than 6 months, as
well as a
letter from your accountants verifying your salary and drawings
- To process the
application a non-refundable sum of R95.00 per person is payable. This
payment
is due BEFORE an application will
be processed. Please fax or Email proof of payment with the submitted
application
- We only process one
application at a time - so
first come first serve
- If the application is
successful, this fee will be
deducted off the Initial Lease fee.
- Please note that the
rental may not exceed one
third of the applicants income - or if married, their joint income

APPLICATION IS PROCESSED
- Credit approval – the agent
will go through the credit
process and verify all documents submitted and determine you
eligibility to
qualify for payment of the lease. This process will take approximately
48 hours
- If you have or have had any
arrears etc please make sure
to advise us in the application form as well as providing an
explanation. This
will assist us in assessing your application
- Lease completion - Once credit
is approved you will given
a copy of a lease for the relevant property and your agent will answer
your
questions and assist you completing and signing the lease.
- Please note that all rentals
are payable by Debit Order and this form will be
attached to the lease for your completion

NECCESARY PAYMENTS
ARE MADE
- A Lease admin fee of
R595
is payable– for processing of the lease (Application fee of R95 is
deducted
from this)
- Deposit – to secure the
rental of the relevant property
you will be required to make a security deposit. This is normally one
months rent plus 25% but will depend
on the final assessment made after credit and affordability checks are
done.
- The first months rental
payable in advance before the first - This will automatically be effected by debit order
- Do note that there is an
end of lease inspection and
termination fee of R295 that will be
payable
- Cash payments or
deposits are not
accepted - for fees or rentals paid in cash an additional processing
fee of 2% of the value deposited will be made.
Please endeavour to make all payments by EFT

INSPECTION AND HANDOVER
- Once Lease agreement and
all documents in place, the
agent will meet with you prior to occupation and go through the
property
inventory and also complete a defects list. You and the agent will sign
this.
- Key handover - the agent
will arrange the
handover of the property keys once all the above steps have been
completed.
POINTS TO NOTE
- All agencies are not equal - you will probably find different syetms in place elsewhere
- Discrimination of any form is against the law. It might be a good idea to read our article on discrimination under our Legal Section. If you do encounter any discrimination at any other agency report it immediatley.
Remember
to have a look through our detailed Moving Checklist in the Resources
Section of our Advice Centre