OUR UNIQUE LETTING SERVICE - Pg3
WHY WOULD YOU SETTLE FOR ANYTHING LESS?
“I have had my fair share of bad experiences over the years with tenants and using you and your guaranteed option was almost a last resort. I can only say I wish I had switched my properties to you many years back. Receiving my rentals promptly on the first of each month without having to worry over tenant problems has taken an enormous weight off my mind. For the first time, I feel as though I actually have an investment as opposed to a problem.”
Landlord - Charlo
MARKET BASED VALUATIONS
- We provide professional guidance on market related rentals based on many years of experience in the industry – we know for instance the ceiling levels of different suburbs - which extras can demand a higher rental and so on.
- Prior to advising you on a rental amount for your property, we investigate what else is available i.e your competition, as well as keeping you abreast of what the rental market is doing in general - is it high demand or low?
- Honest and ethical valuations - not inflated pricing just so we can get the mandate
MAINTENANCE MANAGEMENT
- We have over the years established a relationship with various contractors and can provide cost effective and time efficient solutions to minor repairs required to the premises
- You are in control of what expenditure we incur by means of the mandate agreement which stipulates the amounts we are authorised to spend without approval
- By dealing swiftly with minor repairs, we ensure a happy tenant as well as prevent problems escalating to a point where major costs are involved
COMPREHENSIVE INSPECTIONS
- Our inspections are
comprehensive and even detail whether
the property has Energy Saver bulbs or normal incandescent bulbs. We
look at
every nook and cranny so as to ensure we can hold the tenant fully
responsible
for and faults at the expiry of the lease
- Prior to occupation, we undertake one of these comprehensive inspections as well as prepare an inventory list of all fittings, movable and accessories - and of course keys. No squabbling afterwards about whether there were rings on the curtain rod or not. The tenant, prior to moving in has to sign the inventory and inspection list accepting responsibility.
- An interim inspection after 6 months to ensure the tenant is maintaining the property and to ensure repairs are done prior to becoming serious. If a tenant causes us reason for concern, we might increase the number of inspection we undertake - giving you the assurance that we care for your property as if it were our own.
- Copies of inspection reports are provided to the landlord with any recommendations we might have.
- Termination inspections are done just prior to tenant vacating the property and we then provide them with a schedule of repairs that need to be undertaken - failing which we recover these from the deposit held
FINANCIAL MANAGEMENT
- All or some of your property related expenses paid on your behalf - you choose which - on the due dates
- We render the Lessor a monthly statement of account as well as a statement at the termination of the lease, setting out all monies received and disbursements over the period to which the statements relate - ensuring easy tax compliance as well as management
CREDIT CONTROL AND LEGAL PROCEEDINGS
- Swift and efficient follow up on defaulting payments
- Reports sent immediately to Lessor as to the situation and an expected remedy solution and date
- Excellent credit management and collection strategies ensuring a record recovery rate within the industry
- Strict compliance with legislative practice so as to ensure no loopholes are provided for defaulting tenants as well as ensuring document and procedure supported legal processes and eviction
- Full guidance and support to Lessors as well as ensuring we seek constant legal counsel as the matter progresses, so Lessors can make informed decisions as to the next steps to be taken
- Remember! We offer a guaranteed rental option as well, with free legal and eviction costs, as shown on Page 1 of this section. To see a full breakdown of our different services go here.
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